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AINS Careers

AINS Inc. is an information technology company, in business since 1988, and now serving more than 380 client organizations with IT products and services. Based in Gaithersburg, Maryland, AINS has customers throughout the Washington Metro area. AINS develops and licenses COTS software products for enterprise document management, case management, and workflow management. AINS is an Equal Opportunity Employer, committed to employee diversity.

For full-time employees, AINS offers:

  • Competitive pay & incentives
  • Annual leave and holidays
  • 401(k) retirement savings plan
  • Health, dental and life insurance
  • Career growth
  • Education cost reimbursement

Email your resume and cover letter in confidence to jobs@ains.com.

Current Openings » 

Application Developer » Apply Now - Arlington, VA

Marketing Manager » Apply Now - Gaithersburg, MD

Systems Administrator » Apply Now - Gaithersburg, MD

Front-end Web Developer / Designer -Mid-Level » Apply Now - Washington, DC

DBA/Developer - Mid-level » Apply Now - Crystal City, VA

Proposal Writer » Apply Now - Gaithersburg, MD

Technical Writer » Apply Now - Gaithersburg, MD

.NET Software Developer »

Apply Now - Gaithersburg, MD

Apply Now - Reston, VA

 Junior Test Engineer » Apply Now

Project Manager » Apply Now

ServiceNow System Administrator »  Apply Now

Senior Account Executive (AE) Vertical Solution Focus » Apply Now

 

 

Thursday
Nov032016

Project Manager

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Based on the overwhelming challenges public and private sector organizations are facing in managing information and content, AINS has developed an award winning solution to industry demands.  Since 1988 we have been developing and perfecting a family of advanced commercial off-the-shelf (COTS) products designed to assist organizations with managing their information. Information management is much more than just technology. It is about the business processes and practices that underpin the creation and use of information.

At AINS, we develop COTS software and provide IT services that automate critical business operations, allowing our clients to focus on their primary tasks: being more efficient and productive while continuing to provide world-class quality service to their own customers. 

Description

AINS is looking for a highly motivated Project Manager to join our eCase Team.  The qualified candidate will be responsible for leading and implementing our eCase Platform.  Primary duties include working with the project teams and the client to administer the contractual requirements, including but not limited to providing the software and services purchased.

Requirements

  • US Citizenship and the ability to obtain government agency clearances – current active clearance preferred
  • Excellent communication skills, both oral & written
  • Administer projects from inception through completion on one or multiple awards, including but not limited to:
    • meeting contract & statement of work requirements as well as understanding customer needs (current and future)
    • generating status reports and other project documentation (per corporate CMMI guidelines and/or per project)
    • coordinating/participating in meetings/activities both at client sites & remotely via teleconferences and/or online
    • monitoring & identifying issues/risks, escalate to senior leadership, as needed
    • serving as the primary liaison between the customer and the company
  • Assist with system implementation activities, including but not limited to:
    • Analyzing business processes, identifying customer’s requirements, providing best practices recommendations
    • working with corporate marketing/sales/finance/support/development/quality teams
    • review deliverables to evaluate completeness, accuracy, feasibility, and implementation approach; provide feedback to stakeholders; and lead demos, as needed
  • Interact with management figures, end-users, and technical staff in a professional manner as well as work independently
  • Provide business development support for the account management team, including LOEs, ROMs, RFQs, RFPs, etc.
  • Hands on experience implementing projects using Waterfall and Agile Methodologies
  • Ability to multi-task, work in stressful situations, and effectively accomplish tasks/goals
  • Local travel within the DC metro area, as required, and Nation-wide and international travel to Canada, as needed

Preferred Experience

  • Project Management Professional (PMP) Certification
  • Experience with Commercial Off the Shelf (COTS) products as a vendor/contractor with the US Federal Government
  • Experience with Microsoft Office 2013/2010 (Outlook, Project, Word, Excel, PowerPoint) and Share Point familiarity

Optional Knowledge

  • Experience with enterprise-wide software implementations and/or Case Management solutions/processes
  • Experience with Microsoft InfoPath, Microsoft Team Foundation Server, Cisco Web Ex, and SalesForce

Education

  • Bachelor of Science degree, preferably related to Information Technology, and/or ~ 5 years of experience
Thursday
Nov032016

Junior Test Engineer

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AINS is seeking a self-motivated, test engineer with a strong desire and aptitude to learn and expand their testing and analytical skills and work collaboratively with a multi-disciplined team of IT professionals on a large application development contract with the Federal Government.  The ideal candidate has 3-5 years of IT experience and holds an Active secret clearance. The primary work location is at the client site in Crystal City (Arlington), VA.

Candidates should be hands-on in all aspects software development lifecycle. Candidates must have the ability and interest to work on a range of different types of projects and business processes.

Responsibilities 

  • Support the automation, performance and load testing environment
  • Participate in the creation, implementation and continual improvement of standards, processes and procedures
  • Analyze performance requirements to recommend 
  • Analyze performance  and automation testing findings and report these findings
  • Effectively leverage SW application processes, workflow, data rules, and business rules to develop and conduct functional and system integration testing
  • Leverage Requirements MGT and Testing tools for example, “JIRA, HP Quality Center, Silk Central Test Manager, TOAD & Jama Contour”” to develop Test Plans and Test Scripts and to document test results and other SDLC artifacts
  • Review and determine if test results (pass/fail) fulfill established requirements
  • Coordinate with developers and communicate inconsistencies and/or failed tests
  • Record and validate defects
  • Work collaboratively with other test engineers and project management to identify process improvements and streamline operations

Required Skills

  • 3+ years of software testing experience
  • Knowledge and understanding of automated testing and performance testing methods and tools
  • Understanding of Agile SW development processes, tools, and methodologies
  • Knowledge and work experience with the following test tools:  Load Runner or SILK Performer, SILK Test or HP QTP or Rational Robot
  • Ability to work closely with support and development teams
  • Excellent communication skills and experience with customer support
  • Excellent analytical and assessment skills
  • Troubleshooting/Problem solving skills with web applications
  • Understanding of the software development lifecycle (SDLC)
  • Strong written and oral communication skills
  • Self-motivated and ability to work well in a team

 
Degrees and Certifications

  • Bachelor degree in an IT-related field highly preferred

 
Security Clearance

US Citizenship required, Active Secret clearance required

Thursday
Sep292016

Senior Account Executive (AE) Vertical Solution Focus

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AINS is seeking an entrepreneurial sales performer who has demonstrated experience generating business within government and commercial markets.  This is an uncapped earning opportunity for an aggressive and focused sales professional to sell enterprise case management solutions and services to prospective clients.

AINS is a fast paced, high growth technology company and a recognized leader in our field.  The Senior Account Executive will leverage and grow their knowledge of the Case Management/BPM market to sell AINS solutions. The ideal candidate has a track record of sales success, in-depth knowledge of our core vertical markets, and is looking to make a significant impact for their customers. 

The Senior Account Executive is a high-visibility role that will own and grow a territory for one, or more, eCase® adaptive case management solutions. This is an excellent opportunity for a proven performer who is ready to accelerate their career and have a direct impact on the growth of a company. 

 

Essential Job Functions

  • Qualify leads, determines deal strategy and identify sales pursuit team to build proposals including solution design, work estimates, and scope

  • Establish and develop a strategy for identifying and closing new software and services opportunities directly with targeted accounts and new strategic prospects

  • Present AINS solutions using appropriate value-based sales approaches and techniques, including team and/or consultative presentations and efforts

  • Work with Pre-Sales and Marketing to develop customize demos, proof of concepts, and prospect/client communication as needed

  • Proactively find new business opportunities through initiative and creativity, as well as working closely with Marketing, Lead Development Reps, and Sales management to develop focused campaigns to drive awareness and lead generation

  • Research target companies to understand their key business priorities, organizational structure and translate how AINS solutions can help meet their goals

  • Collaborate and lead successful execution of sales activities with internal cross-functional teams, with senior management and corporate counsel, through contract negotiation and signed contracts

  • Stay current with competitive landscape and industry/sector trends

Experience & Skills

  • 5-7 years of successful sales experience selling enterprise software and service solutions to government and commercial accounts.  Minimum of 2 years solution selling experience
  • Experience selling into the Federal Government including knowledge of the procurement process a plus
  • Hunter-type personality with track record of consistent earnings over-achievement in past Account Executive roles, advancement and increased responsibility in past positions
  • Must be able to demonstrate a “rolodex” of multiple mid-level to “C” level executives in government and commercial markets, and the existence of ongoing relationships that would facilitate sales engagements
  • Must have a proven track record of capturing and retaining clients
  • Experience positioning and selling Case Management/BPM software, enterprise business solutions and/or cloud software solutions
  • Active listener with demonstrated experience at consultative selling
  • Capable of managing a pipeline of prospects at different stages of the buying cycle
  • Evidence of exceptional commitment to a process-driven sales approach, and accurately tracking and forecasting of all customer engagement and activity through the use of Salesforce
  • Comfort with tracking the sales pipeline and being accountable to metrics
  • Ability to interact with business and technology executives about their challenges and link those needs to the demonstrated value of our solutions
  • Ability to craft and deliver winning proposals/presentations in response to customer requirements
  • Enjoys networking and has a strong desire to attend events in order to promote the company/brand
  • Must have excellent written and oral communication skills
  • Strategic sales training, Solution Selling and/or process-oriented sales approach
  • Willingness to travel to meet with prospects/customers as required

Supervisory Duties

None expected

Travel

25%+ business travel may be required

Thursday
Sep292016

Senior Account Manager (AM)

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AINS is seeking an experienced and entrepreneurial sales performer who has demonstrated experience generating business within government and commercial markets with existing contract vehicles.  Specific federal account knowledge and relationships required – HUD (Housing and Urban Development), OPM (Office of Personnel Management) and DOL Department of Labor).This is an uncapped earning opportunity for an aggressive and focused sales professional to sell enterprise case management solutions and services to accounts with existing contract vehicles.

AINS is a fast paced, high growth technology company and a recognized leader in our field.  The Senior Account Manager will leverage and grow their knowledge of specific accounts to further expand/sell AINS solutions. The ideal candidate has a track record of sales success, in-depth knowledge of specific accounts, and is looking to make a significant impact for these customers. 

The Senior Account Manager is a high-visibility role that will own and grow a territory for one, or more, existing federal accounts for eCase® adaptive case management solutions. This is an excellent opportunity for a proven performer who is ready to accelerate their career and have a direct impact on the growth of a company. 

 

Essential Job Functions

  • Develop and qualify leads, determines deal strategy and identify sales pursuit team to build proposals including solution design, work estimates, and scope

  • Establish and develop a strategy for identifying and closing new software and services opportunities directly with targeted accounts and new strategic prospects within the assigned account(s)

  • Present AINS solutions using appropriate value-based sales approaches and techniques, including team and/or consultative presentations and efforts

  • Work with Pre-Sales and Marketing to develop customize demos, proof of concepts, and prospect/client communication as needed

  • Proactively find new business opportunities through initiative and creativity

  • Research target organizations to understand their key business priorities, organizational structure and translate how AINS solutions can help meet their goals

  • Collaborate and lead successful execution of sales activities with internal cross-functional teams, with senior management and corporate counsel, through contract negotiation and signed contracts

  • Stay current with competitive landscape and industry/sector trends

Experience & Skills

  • 5-7 years of successful sales experience selling enterprise software and service solutions to government and commercial accounts.  Minimum of 2 years solution selling experience
  • Experience selling into the Federal Government including knowledge of specific federal agencies
  • Hunter-type personality with track record of consistent earnings over-achievement in past Account Executive roles, advancement and increased responsibility in past positions
  • Must be able to demonstrate a “rolodex” of multiple mid-level to “C” level executives in specific government accounts, and the existence of ongoing relationships that would facilitate sales engagements
  • Must have a proven track record of capturing and retaining clients
  • Experience positioning and selling Case Management/BPM software, enterprise business solutions and/or cloud software solutions
  • Active listener with demonstrated experience at consultative selling
  • Capable of managing a pipeline of prospects at different stages of the buying cycle
  • Evidence of exceptional commitment to a process-driven sales approach, and accurately tracking and forecasting of all customer engagement and activity through the use of Salesforce
  • Comfort with tracking the sales pipeline and being accountable to metrics
  • Ability to interact with business and technology executives about their challenges and link those needs to the demonstrated value of our solutions
  • Ability to craft and deliver winning proposals/presentations in response to customer requirements
  • Enjoys networking and has a strong desire to attend events in order to promote the company/brand
  • Must have excellent written and oral communication skills
  • Strategic sales training, Solution Selling and/or process-oriented sales approach
  • Willingness to travel to meet with prospects/customers as required

Supervisory Duties

None Expected

Travel

25%+ business travel may be required

Monday
Jul112016

ServiceNow System Administrator

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AINS is seeking a talented ServiceNow System Administrator to join our team supporting a US government agency with a global presence. ServiceNow Administrator and ITIL certifications are required to successfully perform in this exciting position. The ideal candidate has 4-6 years of IT experience and holds an Active secret clearance. The work location is at the client site in Crystal City (Arlington), VA.

The ServiceNow System Administrator responsibilities include performing system administration and development of the ServiceNow implementation, including the translation of customer requests into operable requirements and the coding, scripting, configuring and customization of ServiceNow. The System Admin will assist in implementing ITIL best practices using ServiceNow. This individual will also field and resolve ServiceNow issues and perform other duties as assigned. Key duties will be development and enhancement of existing modules such as Incident, Change, Problem, Asset, Knowledge, Project and Portfolio Management, Configuration Management, Employee Self-Service Portal, AD Automation, and Service Catalog. Additional duties include training, mentoring and coaching user community and internal customers as well as monitoring & evaluating the systems operability and performance metrics. 

Additional Responsibilities

  • Development and enhancement of existing modules such as Incident, Change, Problem, Asset, Knowledge, Project and Portfolio Management, Configuration Management, CMDB (Discovery Module), Employee Self-Service Portal, AD Automation, and Service Catalog
  • Field and resolve ServiceNow issues as Tier Two Support 
  • Review best practices and suggest better optimization 
  • Configuration Librarian, maintaining the data integrity of the CMDB 
  • Project Manage new releases of ServiceNow   

Required Skills

  • ServiceNow System Administrator Certification 
  • Preferred: ServiceNow Developer Certification 
  • ITIL v3 Foundation Certification or later 
  • A bachelor's degree in computer science (or equivalent) 

A minimum of 4 years of experience with/in the following

  • Implementing, configuring and customizing Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
  • Web applications, networks, protocols and email (SMTP, WMI, POP3)
  • Experience with ServiceNow configuration(s) and formatting data for the CMDB
  • ServiceNow development experience and the ability to create forms, workflows and prototypes within ServiceNow
  • Understanding of and experience working with IT Service Management processes (Incident, Problem, Asset & Configuration, Change, Release, SLM, Service Catalog)
  • Knowledge of LDAP, VPN, SSL and other such technologies
  • Data Import and Management
  • Working knowledge of relational databases
  • Configuration of complex, multi-table reports
  • System Provisioning and orchestration automation technologies to include VM, AD, and PowerShell
  • Single Sign-on using SAML 2.0
  • Web Services integrations using SOAP and XML
  • Discovery and Configuration Management to include data normalization