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AINS Careers

AINS Inc. is an information technology company, in business since 1988, and now serving more than 380 client organizations with IT products and services. Based in Gaithersburg, Maryland, AINS has customers throughout the Washington Metro area. AINS develops and licenses COTS software products for enterprise document management, case management, and workflow management. AINS is an Equal Opportunity Employer, committed to employee diversity.

For full-time employees, AINS offers:

  • Competitive pay & incentives
  • Annual leave and holidays
  • 401(k) retirement savings plan
  • Health, dental and life insurance
  • Career growth
  • Education cost reimbursement

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Current Openings » 

Senior ServiceNow Developer - Washington, DC » Apply Now

Proposal Writer » Apply Now - Gaithersburg, MD

.NET Software Developer – (Mid Level) » Apply Now

Business Analyst (Mid-Level Software Requirements) » Apply Now

Java developer (Active Secret Clearence) » Apply Now

.NET Software Developer »

Apply Now - Gaithersburg, MD




ServiceNow System Administrator

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AINS is seeking a talented ServiceNow System Administrator to join our team supporting a US government agency with a global presence. ServiceNow Administrator and ITIL certifications are required to successfully perform in this exciting position. The ideal candidate has 4-6 years of IT experience and holds an Active secret clearance. The work location is at the client site in Crystal City (Arlington), VA.

The ServiceNow System Administrator responsibilities include performing system administration and development of the ServiceNow implementation, including the translation of customer requests into operable requirements and the coding, scripting, configuring and customization of ServiceNow. The System Admin will assist in implementing ITIL best practices using ServiceNow. This individual will also field and resolve ServiceNow issues and perform other duties as assigned. Key duties will be development and enhancement of existing modules such as Incident, Change, Problem, Asset, Knowledge, Project and Portfolio Management, Configuration Management, Employee Self-Service Portal, AD Automation, and Service Catalog. Additional duties include training, mentoring and coaching user community and internal customers as well as monitoring & evaluating the systems operability and performance metrics. 

Additional Responsibilities

  • Development and enhancement of existing modules such as Incident, Change, Problem, Asset, Knowledge, Project and Portfolio Management, Configuration Management, CMDB (Discovery Module), Employee Self-Service Portal, AD Automation, and Service Catalog
  • Field and resolve ServiceNow issues as Tier Two Support 
  • Review best practices and suggest better optimization 
  • Configuration Librarian, maintaining the data integrity of the CMDB 
  • Project Manage new releases of ServiceNow   

Required Skills

  • ServiceNow System Administrator Certification 
  • Preferred: ServiceNow Developer Certification 
  • ITIL v3 Foundation Certification or later 
  • A bachelor's degree in computer science (or equivalent) 

A minimum of 4 years of experience with/in the following

  • Implementing, configuring and customizing Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
  • Web applications, networks, protocols and email (SMTP, WMI, POP3)
  • Experience with ServiceNow configuration(s) and formatting data for the CMDB
  • ServiceNow development experience and the ability to create forms, workflows and prototypes within ServiceNow
  • Understanding of and experience working with IT Service Management processes (Incident, Problem, Asset & Configuration, Change, Release, SLM, Service Catalog)
  • Knowledge of LDAP, VPN, SSL and other such technologies
  • Data Import and Management
  • Working knowledge of relational databases
  • Configuration of complex, multi-table reports
  • System Provisioning and orchestration automation technologies to include VM, AD, and PowerShell
  • Single Sign-on using SAML 2.0
  • Web Services integrations using SOAP and XML
  • Discovery and Configuration Management to include data normalization

FOIA Analyst

AINS is the developer of the leading eFOIA software application FOIAXpress. We are growing our FOIA Support Services practice and seek a talented FOIA Analyst with Public Trust clearance to join our team.

If you are passionate about Freedom of Information and Open Government then we want to talk to you.  Our current project is focused on backlog reduction and document review.  The work location is near the Archives Metro. Your primary responsibility is document review and redaction of responsive records (grants, contracts, email, programmatic material (scientific and administrative).


  • 3+ years  of experience with FOIA processing         
  • Formal legal training preferred. (Paralegal certificate, BS/BA in legal studies, JD)
  • FOIAXpress software experience including document redactions


  • US citizenship required, Active Public Trust clearance preferred


  • BA/BS


Lead Web Developer

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AINS, Inc. has an exciting and challenging opportunity for a Lead Web Developer to develop manage web development to included Drupal, Open Source and other COTS Applications and Web Services on a large IT project.  The AINS team provides application operations and maintenance, COTS integration and software development services and business solutions for more than 50 mission systems in the Federal Government.  The Web Development Lead will work closely with government customers to lead Web Applications Development, Web Services, and Operations Support Tasks working with Open Source products and technologies, particularly Drupal.  Candidates should be proficient in current and emerging web-based technologies.

Location:  Crystal City, VA

Full-time/Part-time:    Full-time

General Roles & Responsibilities

  • Perform web development  and testing  and provide and technical oversight for the application operations and web development team (5 FTEs)
  • Translate specifications from clients into requirements for application enhancements
  • Engage with client on technical topics, such as best practices, recommendations for enhancements, and general questions
  • Implement tasks in accordance with schedule and budget goals
  • Conduct and manage project planning/estimation with technical staff and customers
  • Stay abreast of current technology and seek out new tools that can be utilized appropriately
  • Make suggestions that improve programming techniques, applications, documentation and client deliverables
  • Engage in problem definition and solution implementation according to client needs
  • Work closely with USAID stakeholders to effectively manage customer expectations for all software releases
  • Ensure team follows appropriate standard operating procedures, including following the change management process and ensure compliance with USAID SDLC standards and customer specifications.
  • Track action items and actively identify and mitigate risks
  • Motivate staff and provide leadership and guidance to improve team performance.  Identify, communicate, and lead ongoing process improvements initiatives.  Support career development and conduct performance evaluations.
  • Provide support to the USAID Project Manager for ad-hoc business development activities

Required Skills

  • Must possess a1+ years of Project Management and/or Release Management experience
  • Must possess at least 1-2 years of experience with PHP programming and Open Source web applications
  • Must be able to triage, troubleshoot, and delegate tasks where appropriate to review and respond to technical challenges
  • Familiarity with server side and browser scripting
  • Familiarity with a variety of SQL compliant database platforms, web servers, and environments
  • Knowledge and expertise with cross browser compatibility issues (CSS, JavaScript, DHTML)
  • Demonstrate a willingness, interest, and aptitude to learn new technologies and skills
  • Requires proven ability to work well independently as well as part of a team
  • Requires strong communication (verbal and written) skills with other team members and clients
  • Requires discipline to keep estimates, documentation, and timekeeping up to date
  • Requires the proven ability to manage time while working on a variety of tasks
  • Possess a willingness and attitude to help customers find workable solutions

Preferred Skills

  • Technical experience with LAMP and Windows/IIS architecture
  • Background with any of the following would be ideal: Drupal and Open Source products, Tibbr, Huddle, Google Apps for Work, (and any others you want to call out)


  • US citizenship and active Secret Clearance


  • B. S. degree or equivalent experience
  • PMI Project Manager Professional (PMP) Certification preferred.

About AINS, Inc.

AINS, Inc. has been in business since 1988 and provides over 250 Federal agencies with IT products and services. The company is located in Gaithersburg, MD. Please visit the AINS corporate website at for more details. AINS offers:

  • Career growth
  • Competitive salaries & incentives
  • Good benefits 
  • 401(k) retirement savings plan 
  • Life insurance 
  • Education cost reimbursement

AINS is an Equal Opportunity Employer, committed to employee diversity.


Senior Account Executive

Position Title: Senior Account Executive (AE)

Department: Sales & Marketing

Reports To: Vice President, Product Management Services       

AINS is seeking an entrepreneurial sales performer who has demonstrated experience generating business within government and commercial markets.  This is an uncapped earning opportunity for an aggressive and focused sales professional to sell enterprise case management solutions and services to prospective clients.

AINS is a fast paced, high growth technology company and a recognized leader in our field.  The Senior Account Executive will leverage and grow their knowledge of the Case Management/BPM market to sell AINS solutions. The ideal candidate has a track record of sales success, in-depth knowledge of our core vertical markets, and is looking to make a significant impact for their customers. 

The Senior Account Executive is a high-visibility role that will own and grow a territory for one, or more, eCase® adaptive case management solutions. This is an excellent opportunity for a proven performer who is ready to accelerate their career and have a direct impact on the growth of a company. 

Essential Job Functions

  • Qualify leads, determines deal strategy and identify sales pursuit team to build proposals including solution design, work estimates, and scope

  • Establish and develop a strategy for identifying and closing new software and services opportunities directly with targeted accounts and new strategic prospects

  • Present AINS solutions using appropriate value-based sales approaches and techniques, including team and/or consultative presentations and efforts

  • Work with Pre-Sales and Marketing to develop customize demos, proof of concepts, and prospect/client communication as needed

  • Proactively find new business opportunities through initiative and creativity, as well as working closely with Marketing, Lead Development Reps, and Sales management to develop focused campaigns to drive awareness and lead generation

  • Research target companies to understand their key business priorities, organizational structure and translate how AINS solutions can help meet their goals

  • Collaborate and lead successful execution of sales activities with internal cross-functional teams, with senior management and corporate counsel, through contract negotiation and signed contracts

  • Stay current with competitive landscape and industry/sector trends

Experience & Skills

  • 5-7 years of successful sales experience selling enterprise software and service solutions to government and commercial accounts.  Minimum of 2 years solution selling experience
  • Experience selling into the Federal Government including knowledge of the procurement process a plus
  • Hunter-type personality with track record of consistent earnings over-achievement in past Account Executive roles, advancement and increased responsibility in past positions
  • Must be able to demonstrate a “rolodex” of multiple mid-level to “C” level executives in government and commercial markets, and the existence of ongoing relationships that would facilitate sales engagements
  • Must have a proven track record of capturing and retaining clients
  • Experience positioning and selling Case Management/BPM software, enterprise business solutions and/or cloud software solutions
  • Active listener with demonstrated experience at consultative selling
  • Capable of managing a pipeline of prospects at different stages of the buying cycle
  • Evidence of exceptional commitment to a process-driven sales approach, and accurately tracking and forecasting of all customer engagement and activity through the use of Salesforce
  • Comfort with tracking the sales pipeline and being accountable to metrics
  • Ability to interact with business and technology executives about their challenges and link those needs to the demonstrated value of our solutions
  • Ability to craft and deliver winning proposals/presentations in response to customer requirements
  • Enjoys networking and has a strong desire to attend events in order to promote the company/brand
  • Must have excellent written and oral communication skills
  • Strategic sales training, Solution Selling and/or process-oriented sales approach
  • Willingness to travel to meet with prospects/customers as required

Supervisory Duties

None expected


25%+ business travel may be required


.NET Software Developer

Apply Now - Gaithersburg, MD

Apply Now - Reston, VA

Due to continued growth, AINS seeks an experienced .NET Software Developer. US Citizens and H1B candidates encourage to apply.

Technical Skills

Specific knowledge and experience should include: Microsoft Visual Studio; Configuration of the .NET Development environment; programming in C#.NET, ASP.NET (and event model); Microsoft SQL Server, stored procedures; interface design, HTML, XML, and JavaScript.

Candidates should be able to show experience with high user volume ASP.NET web application development with a focus on efficiency of performance in application data processing, UI rendering, and a strong understanding of database/web application interaction.

Additional skills needed include: the ability to diagnose application performance across client-side code, network communication, web-service processing, relational database design, and web-service interactions.

AINS utilizes Agile software methodology, therefore candidates must show experience with Product Logs, Sprint Planning, Source Control, Work item ticketing, Code reviews following strict coding standards, coding environment setup for unit/system automated testing, automated build processes.

Skills & Experience Requirements

  • At least 2-5 years of work experience – commercial software development experience strongly preferred
  • 3-5 years experience with  C# development
  • DDL & DML
  • AJAX/JavaScript/JQuery
  • WCF Web Services
  • Microsoft SQL Server and Stored Procedures
  • Agile software development methodology


Graduate degree in Computer Science preferred

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