Building at the Speed of Thought.

AINS specializes in innovative solutions for Enterprise Information Management (EIM) » More
Need help? » Contact Us

AINS Blog - FOIA and Case Management


URAC Wins Case Management Excellence Award

AINS and URAC make one terrific team! Last month, URAC was honored with the 2016 Workflow Management Coalition Award for Excellence in Case Management.

The WfMC award highlights the very best of case management technology and innovation, and URAC certainly deserves a round of applause. URAC, a leader in promoting health care quality through accreditation, education and measurement, teamed with AINS’ to implement the eCase Adaptive Case Management platform. They used the case management tool to modernize and transform their accreditation process through their AccreditNet web portal. Accreditation applicants now submit their information through an interactive portal which is then processed through eCase, improving accuracy, speeding processing, and delivering top-of-the line positive user experience.


For more information on URAC's Case Management Excellence Award, download the full press release.



AINS Corporate Funrun and Annual Picnic

Last week was a fun time for AINS since we had not one, but two great events.

Last Tuesday July 19th, AINS participated in the Corporate Funrun 5K at High Point Farm in Clarksburg, MD. Twelve runners (and walkers) turned out to run the grassy course and enjoy some BBQ and music after the race.

"I had a ton of fun," said one AINS racer. "I finished the race a lot faster than I hoped. I'll have to beat my time next year!"

The AINS team had a mix of walkers, joggers, and runners with the best finishing time coming in at 26:30. Congratulations to everyone who finished the course!


The fun continued into the weekend with the Annual Company Picnic. This year's festivities were held Sunday July 24th at The Pavilions at Turkey Run in Northern Virginia. AINS employees and their families joined together to enjoy food and drinks, a zip-line, misty rainforest trail, and beautiful picnic grounds.

For those brave enough, the zip-line proved to be a thrilling experience. Riders took turns climbing up the wooden tower before swinging across the field adjacent to the picnic area.

We would like to thank everyone who participated for making these events a fun and fantastic success!


Get in on the fun - find open careers postings to join the AINS team.



Federal Workforce by the Numbers

How do you manage 4,185,000 workers?

With 4 million workers and uniformed military, all Federal Human Capital Officers know that strategic workforce planning starts with numbers. Critical data, tools and reports to see the big picture and support decision making.

The face of the Federal employee is changing. Being in the know when it comes to measuring these changes is critical to running your HR department effectively.

How many workers are eligible for retirement? How long does it take to onbaord an employee? What demographics make up the largest percentage of the workforce? 

Do you know your HR numbers?  Download the infographic to see the statistical trends at the heart of today’s federal workforce. 



Celebrating 50 Years of FOIA

This Independence Day marks the anniversary of another freedom – the Freedom of Information Act (FOIA). On July 4, 1966, Lyndon B. Johnson signed FOIA into law. A year later, the act went into effect giving private citizens a “right to know” by providing a streamlined means to request government records.
Pro or con, to redact or release – it’s time to acknowledge the hardworking people who have kept the doors of democracy open for fifty years. On this golden anniversary, AINS salutes Access Professionals across the public sector. Those front-line staffers who responded to 769,903 FOIA Requests in 2015. Professionals who rose to the occasion to manage a 30% increase in requests since 2008. These are the unsung heroes that protect our liberty one piece of paper at a time.
“FOIA offices have an important task. They are a vital part of democracy by keeping the government transparent. They serve the government, their agency and citizens.” said Moe Goswami, CEO of AINS Inc. the maker of FOIAXpress®, the leading eFOIA solution for the Federal Government.
In 2016, the fifty year law is taking center stage. Savvier citizens have come to expect transparency; they demand a greater level of accountability and access to a broader range of government information and records – from standard reports to video, emails, social media and new forms of communication.

“FOIA is only going to get more complicated. Social media and technology are changing the way people interact; more content is going digital. They (FOIA Offices) are going to need greater levels of support and expertise in order to meet the growing demand” said Goswami. “Despite a greater burden on the FOIA community, it is positive that FOIA is growing. A transparent government is the cornerstone of our democracy.”
So, this July 4th, raise a sparkler for the Access Professional. To the analyst, lawyer, public information director and Chief FOIA Officer who respond to media requests, citizen questions and uphold the First Amendment. To the people who search, redact and respond on demand – walking the tightrope between disclosing too much and safeguarding our nation. These quiet champions deserve a nod for keeping the lines of communication open for half a century.
Happy July 4th!


Download the PDF version.



What Keeps HR Directors Up at Night?

Tracking, Accountability, and Reporting in HR

What keeps HR Directors up at night?
Numbers. Getting data on who, what, where, when and why things are happening. Building compliant reports that track trends, metrics and productivity across the agency.

The Data Behind Workforce Planning

The Government Accountability Office’s 2015 High Risk Report named Strategic Human Capital Management a High Risk area. It notes that “mission-critical skills gaps impede federal agencies from cost-effectively serving the public and achieving results.” The GAO urges agencies to utilize workforce analytics to predict future needs and proactively address deficiencies.
Smart managers know what it takes to hire, retain and engage workers. They need help gathering the necessary data to back up their plan. To capture metrics that inform workforce analytics.
To get to the heart of the matter, agencies need to be able to account for every employee – to track their lifecycle, measure performance and identify risk factors. The data needs to aggregate to show patterns over departments and agencies. Managing HR functions in silos makes it difficult to get a clear picture. Manual processes don’t connect Employee Relations with a poor performance. Siloed systems won’t show the relationship between a slow onboarding process and critical skill gaps in high demand areas. 

An Inside View

How do you capture this data throughout the enterprise? By using smart technology that goes beyond talent management. Software that examines processes and connects activities across an organization to give both the detailed view of a talent management suite and the broad scope of Business Process Management (BPM).

Adaptive Case Management focuses on achieving better outcomes. The software manages people as cases – grouping related information together. It brings transparency and efficiency to processes by centralizing key information in one system. Once a digital form is submitted, a case management system drives the request through an approval process through adaptive workflows. Workflows can be structured or change on the fly to meet the changing demands of HR. This nimble approach shows the details of a function while easily consolidating related information.

Why do these metrics matter? Adaptive Case Management Software allows leaders to get a complete view of their organization. From every keystroke on an Employee Grievance to running real-time insight on an entire class of workers, the technology enables leaders to obtain digestible information that can be used to inform intelligent decision making. Metrics that legacy systems or manual processes just can’t provide.

Using Data to Increase Accountability

Easily accessible metrics give more insight into both the employee experience as well as who is performing HR work. Dashboards and interactive visual interfaces show task lists for each case. It measures productivity of the HR worker – showing what, when, where and whom is processing a request. It allows HR Directors to identify gaps in their teams; to find efficiencies and strategize on better ways to serve their agency.

The technology encourages accountability by showing how each action effects the rest of the chain. It makes it easier to stay on task by visually showing where they are in the process. This data motivates employees to perform at their best and identifies top performers in each department.

At a higher level, smart technology provides the data needed to prove value. Numbers, metrics and detailed task lists show leadership the effectiveness of programs. Easy to run reports inform strategy. Solid, case by case and agency-wide analysis verify the resources needed for future endeavors.

The only way to look to the future is to study and change the present. A case-centric approach generates data on every employee, request and process in real time. Metrics that can be used immediately to improve processes today and banked to predict tomorrow’s needs.

eCase HR

eCase® HR is a workflow-driven, adaptive case management solution that unifies essential human resource functions and puts employees’ professional growth at the heart of the organization. Built for the public sector, eCase HR delivers a single, unified solution to improve the employee experience – from onboarding through retirement.


Download the PDF article.