Building at the Speed of Thought.

AINS specializes in innovative solutions for Enterprise Information Management (EIM) » More
Need help? » Contact Us

AINS Blog - FOIA and Case Management

Friday
Aug112017

Put AINS’ eCase Platform on your shortlist of providers when you’re looking for a top-of-the-line, adaptive case management solution.

Gartner’s Critical Capabilities analysis provides a detailed evaluation of case management solutions from 13 BPM-platform-based Case Management Framework (CMF) providers.
Vendors are appraised against nine critical capabilities across four common use cases.

eCase was given a product score of 3.0 out of 5 in all four uses cases, and a rating of ‘Excellent’ for content interaction, case worker collaboration, and data capture and output management.

Download this complimentary report to:

  • Evaluate BPM-platform-based CMFs
  • Identify potential requirements for adaptive behavior in case work
  • Establish your own criteria when considering case management solutions

AINS® is a leading global provider of cloud-based, adaptive case management solutions. Since 1988, AINS has empowered organizations around the world to rethink how they work, and how they develop and deploy new technology, by providing innovative, agile software solutions and services.

View the full report to see how Gartner views AINS' eCase Platform in Case Management.

Thursday
Aug102017

Reserve your seat at the AINS’ FOIAXpress User Conference and Tech Summit 2017

Registration is now open for the 12th Annual FOIAXpress User Conference Transforming the Citizen Experience through Innovation – to be held on October 25, 2017 at the Marriott Marquis in Washington, DC.

Join us for this one-day event, complimentary for Government FOIAXpress customers, to unlock your full product potential, while test-driving our newest enhancements and capabilities.  Every year AINS brings together hundreds of FOIA and Privacy professionals from across North America representing federal, state and local government agencies and institutions to learn, share and network with peers in the FOI community. 

This year’s agenda features a combination of key industry speakers, insightful panel discussions, and interactive breakout sessions to help attendees:

  • Get first word on the latest FOIAXpress product updates and enhancements aimed at creating better citizen collaboration, staying ahead of regulatory requirements and streamlining FOIA request processes.
  • Explore the most recent issues relating to present-day FOIA, including Capstone and 18F, from the nation’s leading FOIA experts and government officials.
  • Engage in interactive workshops on a host of carefully selected topics for experience-level specific guidance you can implement immediately.
  • Network with peers from similar settings to discover their tips and best practice strategies for optimizing FOIAXpress to drive better performance.

If you’re a Chief FOIA Officer, FOIA Officer, FOIA Specialist, Senior IT Leader who uses FOIAXpress, or someone who’s looking to maximize the value of the solution, don’t miss this opportunity to learn and network.

For more information and to register for the FOIAXpress User Conference, please visit the conference website: http://info.ains.com/2017-FOIAXpress-User-Conference.html 

We look forward to seeing you there!

Thursday
Dec082016

AINS Customer Honored at the 2016 Coalition for Government Procurement Excellence in Partnership (EIP) Awards

Photo credit: Susan Hornyak Photography From left: Roger Waldron, President of the Coalition for Government Procurement; Mandana Massjouni, Director of Enterprise Applications and Innovation at EEOC; Bill Gormley, Chairman - The Coalition for Government Procurement

On November 16, 2016, AINS was honored to join its customer, Equal Employment Opportunity Commission (EEOC), at the Coalition for Government Procurement’s 2016 Excellence in Partnership (EIP) Award Dinner. Mandana Massjouni, Director of Enterprise Applications and Innovation at EEOC, was recognized as the winner of this year’s Government Savings Award.

The Coalition for Government Procurement presents the Government Savings Award to an individual for developing innovative solutions resulting in savings to the government and taxpayer through sound acquisition planning and development, and well-defined contracting requirements. AINS nominated Mandana based on her drive for developing cost-effective solutions and her uncompromising commitment to technical excellence.

As a Federal agency, EEOC is responsible for enforcing Federal laws that make it illegal to discriminate against a job applicant or employee. In order to fulfill its mission, EEOC tracks, investigates and reports on discrimination charges submitted by the public. 

Initially, AINS worked with EEOC to implement FOIAXpress, a Freedom of Information Act (FOIA) case management solution. Mandana recognized the benefits of the case management platform, realizing that AINS’ solutions could assist EEOC’s streamlining efforts way beyond FOIA request processing.

Photo credit: Susan Hornyak Photography 2016 Excellence in Partnership Trophies

Working with AINS, Mandana led the initiative to develop an integrated, public portal to allow individuals to submit and track discrimination complaints, easily access information about their discrimination cases, and perform quick and efficient self-screenings for discrimination coverage. Her innovative approach to leverage existing IT investments already made by EEOC in an enterprise case management system allowed the agency to accelerate the delivery time of the public portal, while ultimately saving the government and taxpayers money. 

Congratulations to Mandana and the entire EEOC team!  AINS is honored to recognize her for this achievement, and looks forward to continuing to develop solutions that support EEOC’s mission. 

 

Tuesday
Oct252016

FOIAXpress User Conference & Technology Summit 2016 Recap

This year, AINS marked the 11th annual FOIAXpress® User Conference & Technology Summit. We celebrated our 2016 event with the theme “Changing Landscape: Reshaping Citizen Engagement through Technology.” More than 250 FOIA and Privacy professionals were in attendance from across North America representing federal, state and local government agencies and institutions. This exclusive, one-day event was a great opportunity for all to learn, share and network with many of the best and brightest in the industry.  We had a jam packed agenda – with a combination of key industry speakers, interactive breakout sessions and best practice workshops designed to ensure our attendees walked away with at least one new idea to bring back to their organizations.  


Wayne R. Jewell Award winners from HUD celebrate their acheivement.The insightful speaking sessions offered a wide range of perspectives on the FOIA process as they were hosted by FOIA thought leaders and educators, FOIAXpress customers and power users, and our very own AINS product experts. Sessions ranged from the general to more issue-specific; touching on the impact of the new FOIA Improvement Act of 2016, how to maximize fee and tolling efficiency, and tips and tricks on how to improve agency use of FOIAXpress. 

AINS works with many wonderful agencies and FOIA departments. Every year at our annual conference, we pause to acknowledge one customer who has displayed an extraordinary working relationship with AINS and FOIA processing performance. This year, we recognized the entire Department of Housing and Urban Development’s (HUD) Freedom of Information Act Office with the Wayne R. Jewell Customer Appreciation Award. HUD has been a FOIAXpress customer for more than 10 years and also utilizes AINS’ eCase case management platform to manage agency processes.

If you were unable to attend or would simply like to review them, speaker presentation slides are available on the FOIA Summit website.

 

AINS works with many wonderful agencies and FOIA departments. Every year at our annual conference, we pause to acknowledge one customer who has displayed an extraordinary working relationship with AINS and FOIA processing performance. This year, we recognized the entire Department of Housing and Urban Development’s (HUD) Freedom of Information Act Office  with the Wayne R. Jewell Customer Appreciation Award. HUD has been a FOIAXpress customer for more than 10 years and also utilizes AINS’ eCase case management platform to manage agency processes.

 [DH1]Is this part of the Executive Secretariats office?

Wednesday
Aug102016

URAC Wins Case Management Excellence Award

AINS and URAC make one terrific team! Last month, URAC was honored with the 2016 Workflow Management Coalition Award for Excellence in Case Management.

The WfMC award highlights the very best of case management technology and innovation, and URAC certainly deserves a round of applause. URAC, a leader in promoting health care quality through accreditation, education and measurement, teamed with AINS’ to implement the eCase Adaptive Case Management platform. They used the case management tool to modernize and transform their accreditation process through their AccreditNet web portal. Accreditation applicants now submit their information through an interactive portal which is then processed through eCase, improving accuracy, speeding processing, and delivering top-of-the line positive user experience.

 

For more information on URAC's Case Management Excellence Award, download the full press release.