Building at the Speed of Thought.

AINS specializes in innovative solutions for Enterprise Information Management (EIM) » More
Need help? » Contact Us

News & Events

Friday
Dec042015

OPM to Implement eCase for Federal Retirement and Investigations

AINS® Awarded Blanket Purchase Agreement (BPA), potentially worth $24.1 million over 5 years, from U.S. Office of Personnel Management to Implement Case Management product, eCase®, to Support Federal Retirement and Investigative Systems

eCase Selected as Enterprise Case Management Platform to Help Improve the Quality and Timeliness of Retirement and Background Investigation Processing


Gaithersburg, MD, December 7, 2015AINS, Inc., a leading global provider of cloud-based, adaptive case management platforms and solutions, today announced that the United States Office of Personnel Management (OPM) has selected AINS’ eCase Platform as its Enterprise Case Management System (ECMS) to automate federal retirement and investigative processes in support of the agency’s technology modernization objectives.

The single award Blanket Purchase Agreement (BPA), potentially worth $24.1 million over 5 years, is for ECMS COTS Product and Installation Services.  Under the BPA, AINS will implement eCase as an enterprise-wide shared platform to automate various OPM mission-critical business processes, providing a single, unified case management solution across the agency.  The first BPA Call issued under the BPA is for the initial installation of the eCase Platform. OPM will use the eCase Platform for Retirement Services (RS) and Federal Investigative Services (FIS), and will also assess additional business processes to consolidate and automate on to the ECMS.

By leveraging eCase’s core case management features, OPM will be able to implement solutions faster, reduce maintenance costs, extend system life and provide improved services to federal employees and retirees.

"Modernizing federal retirement and background investigation processing are two main cornerstones of OPM’s transformation to become more agile in responding to the needs of the nation’s largest workforce and we are extremely proud to be their partner for this strategic initiative," said Moe Goswami, president and CEO of AINS, Inc. “The selection of eCase as OPM’s enterprise case management system marks a significant milestone for AINS and reinforces our commitment to deliver innovative technology solutions that offer our clients greater flexibility in how they build, deploy and improve case-based business apps.  eCase will allow OPM to jump start their solution implementations, and provide long-term flexibility across the agency to adapt to the ever-changing needs of federal government workers and retirees.”

eCase is a low code, adaptive case management platform that enables agile, information-driven decision making across diverse lines of business within government and commercial markets. Configuration of core case management features—including UI design, forms, workflow, rules, and reports—allow it to automate highly structured and unstructured processes without the high cost and time constraints of custom code development.  By unifying manual processes and business process management (BPM) applications on the eCase Platform, organizations can streamline IT architecture, lower operation and maintenance cost, and reduce change risk. In addition to custom configurations, out-of-the-box eCase Solutions for Human Resources, Audit, Inspections and Investigations, Incident Management, and Open Government further accelerate time to value, while allowing organizations to easily modify their solutions as their processes change.  eCase can be hosted on premise, or in AINS’ FedRAMPSM cloud-certified data center.

 

To learn more about AINS’ eCase Platform and Solutions, visit www.ains.com/eCase.

 

Download the full press release


Tuesday
Oct132015

URAC Selects eCase to Streamline Accreditation Process

URAC Selects eCase® Adaptive Case Management Solution to Streamline Health Care Accreditation Process

AINS Delivers Highly Configurable Platform to Support Ever-Changing Health Care Industry Requirements

GAITHERSBURG, Md.Oct. 12, 2015 -- AINS, Inc., a leading global provider of cloud-based, adaptive case management platforms and solutions, today announced that URAC — a leader in promoting health care quality through accreditation, education, and measurement — selected the AINS' eCase® Platform to upgrade their accreditation review services. This new platform will help enhance URAC's accreditation management operations and business processes to better serve the growing list of health care industry organizations it serves while delivering greater transparency throughout the accreditation process.

URAC recognizes that a case-based approach to helping solve an increasing amount of varied and unstructured work is essential for the delivery of a higher level of service.  Organizations seeking URAC accreditation for their health care operations are asked to meet rigorous quality standards. By leveraging the eCase platform, URAC will now be better equipped to assess applicants for accreditation, respond quickly to their changing needs, collaborate with internal and external teams, and deliver more self-service opportunities along the accreditation workflow.

"The state of health care in America these days is constantly changing and extremely dynamic," said Gracelyn McDermott, URAC's vice president of accreditation and client services. "In order to maintain growth and competitiveness, URAC must adapt its processes to fit to changes in the industry, while ensuring our mission to improve health care does not falter. eCase is an ideal choice to provide us with the flexibility we need to respond to the organizations we serve and keep up with evolving accreditation demands without compromising our quality."

"AINS is excited to add URAC to our list of eCase clients, and we look forward to helping them build an even stronger competitive advantage.  URAC's initiative to automate their accreditation process exemplifies how eCase can be easily configured for organization-wide process solutions that ensure the highest level of customer service," said Moe Goswami, president and CEO of AINS, Inc. "By deploying eCase, URAC will have a single platform to conduct critical program initiatives, while fostering collaboration and greater process flexibility."

eCase is a low code, adaptive case management platform that enables agile, information-driven decision making across diverse lines of business within government and commercial markets. Configuration of core case management features — including UI design, forms, workflow, rulesand reports — allow eCase to automate highly structured and unstructured processes without the high cost and time constraints of custom code development.  By unifying manual processes and business process management (BPM) applications on the eCase Platform, organizations can streamline IT architecture, lower operation and maintenance cost, and reduce change risk. In addition to custom configurations, out-of-the-box eCase Solutions for Human Resources, Audit, Inspections and Investigations, Incident Management, and Open Government further accelerate time to value, while allowing organizations to easily modify their solutions as their processes change.  eCase can be hosted on premise or in AINS' FedRAMPSM cloud-certified data center.

For more information about eCase and to learn how AINS has helped our clients improve information-driven decision making, visit www.ains.com/eCase.

 

About URAC

For 25 years, URAC has been the independent leader in promoting health care quality through accreditation, education, and measurement. URAC offers a wide range of quality benchmarking products that reflect the latest changes in health care and provide a symbol of excellence for organizations to showcase their validated commitment to quality and accountability. URAC's evidence-based measures and standards are developed through inclusive engagement with a broad range of stakeholders committed to improving the quality of health care. For more information, visit www.urac.org.

Media Contact: Courtney James, AINS, 3016702308, cjames@ains.com

Download the PDF: Click here

Wednesday
Sep302015

OCC to Add Online Payment Connector to PAL Portal

Office of the Comptroller of the Currency to Add FOIAXpress® Online Payment Connector to Public Access Link (PAL) Portal

AINS Payment Gateway Enables First U.S. Federal Agency to Collect Freedom of Information Act (FOIA) Request Fees via Secure, Online Payment Solution

AINS would like to announce the United States Department of Treasury, Office of the Comptroller of the Currency (OCC) has selected AINS’ FOIAXpress® online payment connector for its eFOIA Public Access Link (PAL) portal to help simplify payments, and streamline collection processing and settlement.

With the addition of the FOIAXpress online payment connector, OCC will be the first U.S. federal agency to allow secure, online payments for FOIA requesters through their online portal. In addition to submitting requests and reviewing responsive documents via OCC’s public portal, FOIA requesters will be able to receive invoices, access account information and make secure payments through a single, unified point of access to support all of their FOIA needs.

"We are pleased to continue our relationship with OCC, and look forward to working with them to further streamline our FOIA customers’ processing efforts," said Moe Goswami, president and CEO, AINS, Inc. "The availability of the online payment connector marks another milestone in our continued development of FOIAXpress. By enabling real-time, secure payments via a public portal, government agencies can now ensure they are capturing processing costs at the point of the receipt of documents, greatly improving processing times and enhancing the overall citizen experience.”

Historically, most government agencies have billed request processing fees to a requester after requests are processed, leading to delinquent and unpaid balances. For larger requests, many times estimates are provided to the requester in advance, requiring additional time for notifications and for the method of payment to reach the responding agency before records are released. By allowing secure online payments, agencies will have built-in flexibility to support a range of diverse billing requirements to ensure the timely recovery of costs associated with processing requests, while enhancing the online experience for constituents and reducing processing times. As an added benefit, PAL is already tightly integrated with FOIAXpress, providing the enterprise with a complete system for full lifecycle support of FOIA, FOIA Appeals and Privacy Act requests—all of which is hosted by AINS in its FedRAMPSM certified hosting facility.

The FOIAXpress online payment connector is the first online payment tool of its kind, allowing government agencies to seamlessly accept online payments for FOIA processing. This innovative payment gateway is available as an add-on to the FOIAXpress PAL portal, providing connectivity with third-party payment providers. AINS initially built this integrated, online payment functionality for the Canadian Government as an added feature of ATIPXpress® to support Access to Information and Privacy Act (ATIP) and FOIP requests.

FOIAXpress® is the industry’s leading software for collaborative, case-based processing of Freedom of Information Act and Privacy Act requests. Built on the eCase® adaptive case management platform, FOIAXpress offers federal, state and local government agencies, public institutions and healthcare organizations a single, unified platform for managing the entire lifecycle of requests—from initial inquiry to delivery of documents through archival of the case. FOIAXpress is a powerful tool for automating the FOIA request process, saving organizations time and money, while ensuring compliance with U.S. Department of Justice (DOJ) reporting and procedural requirements. With the largest installed base of any eFOIA management system on the market, FOIAXpress is the solution of choice for more than 300 government agencies and institutions in the U.S. and Canada.

For more information about FOIAXpress and its PAL web portal, visit www.ains.com/foiaxpress.

 

Download the full press release here >>

Tuesday
Sep222015

Introducing Dave Hagen - AINS CMO

 

AINS® Appoints David Hagen as Chief Marketing Officer

Industry Veteran to Drive Global Marketing Initiatives for Leader in Adaptive Case Management Solutions

AINS is pleased to announce that David Hagen has been appointed to the position of Chief Marketing Officer (CMO). Hagen will report directly to AINS President and CEO, Moe Goswami. 

Hagen brings 20 years of marketing and business development leadership and a track record for driving solid revenue growth and company valuation for high-growth technology companies.  Hagen will be responsible for the development and execution of AINS’ marketing strategy and growth initiatives, with a primary focus on building awareness and demand for AINS’ suite of solutions.

"David brings extensive expertise building and scaling marketing for hyper-growth software companies. His experience is ideally suited for establishing awareness and building demand within the emerging category of adaptive case management across government and commercial markets," said Moe Goswami, president and CEO, AINS, Inc.

"By adding David to our leadership team, we are confident that we have the right marketing leadership to further position AINS as an industry leader and to capitalize on the strong demand that we have seen from our base of over 350 federal, state and local government agencies and commercial clients."

"AINS is a very special company with a great heritage of success. I am honored to join AINS at this stage in its growth, and look forward to bringing a dynamic marketing approach to complement the outstanding products and team. My focus will be to ensure the right people around the world are engaged and know what the AINS portfolio can do for them," said Hagen.

Prior to joining AINS, Hagen was the senior vice president and chief marketing officer for Scivantage, where he helped transform the company into a Global FinTech 100 software provider. Hagen also held marketing leadership roles at Rydex Investments and Thomson Financial. Hagen earned a master’s degree in business administration (MBA) and a bachelor’s degree in business administration (BBA) from Marymount University, Arlington, Virginia.

Download the full press release here.

Tuesday
Sep012015

Gartner Critical Capabilities

AINS Recognized in Gartner’s Latest Critical Capabilities for BPM Platform-Based Case Management Frameworks

AINS, Inc., recently announced that Gartner has recognized AINS in its 2015 Critical Capabilities for BPM-Platform-Based Case Management Frameworksfor its eCase® platform, Version 9.0, 2014.

AINS is one of 12 Case Management Framework (CMF) providers evaluated in the new report.  Gartner evaluated each vendor against nine critical capabilities, and across four common use cases. AINS received a 3.76 out of 5.0 in the Investigative Cases use case, a 3.57 out of 5.0 in the Incident Management Cases use case, a 3.36 out of 5.0 in the Service Request Cases use case, and a 3.58 out of 5.0 for the Process to Decision Cases use case. 

In the report, Gartner states, "As business becomes more complex, with greater demands for operational oversight, Gartner has seen growing interest in case management as a process style to address complex solution requirements.…Case management frameworks represent a new approach to addressing these requirements.  They are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions."

Read the full Press Release here.

Page 1 ... 2 3 4 5 6 ... 14 Next 5 Entries »